Legal
Refund & Return Policy
This policy explains how refunds work for the Sprint Capacity Planner, our $9 digital workbook.
Last updated: September 2026
Digital product, delivered electronically
The Sprint Capacity Planner is a digital product delivered electronically as a downloadable file. No physical item is shipped, and there is nothing to return. Your purchase is a one-time payment of $9 for a single digital download.
Our refund approach
Because the Sprint Capacity Planner is delivered instantly as a digital file, we are generally unable to offer refunds once the download has been successfully delivered and accessed. We ask that you review the product description and preview on the product page before purchasing to confirm it's the right fit for your needs.
Delivery problems
If something goes wrong with your purchase, we want to make it right. This includes situations where:
- You did not receive a download link after completing payment.
- The download link is inaccessible or does not work.
- The file you received is corrupted or will not open.
- You were charged more than once for the same purchase.
In any of these cases, contact us and we will work with you to resend the file or resolve the issue. If we are unable to deliver a working copy of the product to you, we will offer a refund for that purchase.
How to request support or a refund
Contact us at contact@agilestacklab.com with your order details and a description of the issue. We aim to respond to all requests as quickly as possible.